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Re: EDIT

Posted: Thu 7th Apr 2011 02:29 am
by gerishnikov
I have had many years of good service from edit but now they have ducked up two orders in a row first an amber 420 jar which the design on the front was similar to the pic on the site but annoyingly different, and a cheap acrylic bong which is for a present said it was instock get an email saying it was out of stock so again they just sent a similar but different one. After that I thought I had had some faith as I couldn't be bothered to send them back they agreed to discount my next order, brilliant I thought.... no fucked up again ordered papers some other little bits and a greenhouse t-shirt all instock..... nope get an email saying shirt not back instock til the 12th and it appears they are waiting til then to send my entire order, have emailed them to see if that's the case. For future reference though does anybody know of other decent online headshops?

Rant over.

Re: EDIT

Posted: Thu 7th Apr 2011 08:44 am
by Boner

Re: EDIT

Posted: Tue 19th Apr 2011 05:10 pm
by gerishnikov
Just an update still not recieved anything that i ordered on the 5th april, so a heads up for people dont rely on EDIT at all. I will be trying ali bongo next time i think. I have emailed edit many times couldnt even be bothered to reply to my last one, Have sent them a rather irate email and left my views about them on their facebook page so will see what happens. This whole thing annoys me even more because this order was discounted as an apology for the balls-up with my last order.

EDIT you fail

Re: EDIT

Posted: Mon 25th Apr 2011 09:13 pm
by Sue Narmy
I like Edit as it has got to be the cheapest headshop in the UK they have got my order wrong a few times but after sending them a few emails they apologize then send out the correct order.

I like the look of the new website.

Re: EDIT

Posted: Thu 5th May 2011 09:18 pm
by Rufus
my friends have mixed views...

Re: EDIT

Posted: Fri 6th May 2011 08:20 pm
by Sue Narmy
EDIT need to update their website more often. They show items in stock but when you recieve your order some items are substituted.

Re: EDIT

Posted: Sun 8th May 2011 03:50 pm
by gerishnikov
That is what happened to me. also loads of their stock images are old, I bought a 420 jar and the design had changed. Another I've noticed didn't effect the product but the smoking Eco pack changed design well over a year ago, like I say it doesn't affect the product but you would have thought they would have sorted these things out with the new website.

Re: EDIT

Posted: Sun 8th May 2011 08:33 pm
by Sue Narmy
I still think EDIT is the best headshop.

You get reward points everytime you order, a free gift when you spend over £25, next day delivery if you order before 4.20pm and I think their prices are cheaper than anywhere else.

Re: EDIT

Posted: Sun 8th May 2011 09:26 pm
by Boner
Snow White wrote:I still think EDIT is the best headshop.

You get reward points everytime you order, a free gift when you spend over £25, next day delivery if you order before 4.20pm and I think their prices are cheaper than anywhere else.
Shame half the stuff isn't in stock (even though they show in stock) and their customer service sucks balls, I'd rather buy my stuff from elsewhere even if it costs more.

Re: EDIT

Posted: Mon 9th May 2011 11:07 am
by Sue Narmy
Has anyone shopped at The Marketplace in Brighton?.

Re: EDIT

Posted: Wed 29th Jun 2011 07:05 pm
by hasj
They are having another discount period for American independance day.
Hi EDiT-Heads,

American Independence Day is around the corner and we have decided to mark that day back in 1776AD when our cousins across the pond decided they'd had enough of little ol' England by slapping a massive 17.76% discount on EVERYTHING! Yes EVERYTHING... This offer ends at 4:20pm (GMT) on the 4th of July - so make sure you get your order in right away.

Also this month we have new Cannabis Seeds and Vaporizers but best of all, we have a haul of glass coming to bless our office all the way from the Unied States of America. Here is a taste of the talent on it's way; Ghost, Pakoh, Chuck B, Alex K, Smiley, GMall and, D. Parks as well as many, many more.
The code is Freedom
I also see they have the Vape or Smoke in, hmm... where's my wallet :lol:

Re: EDIT

Posted: Wed 29th Jun 2011 07:14 pm
by Sue Narmy
I wanted to get the medium Space Case titanium grinder, they only have small and large now :(

Re: EDIT

Posted: Wed 29th Jun 2011 07:40 pm
by hasj
Just noticed it doesn't say when it the discount starts in my post. It starts tomorrow!

Re: EDIT

Posted: Sat 2nd Jul 2011 05:37 pm
by washdc
Great site with excellent customer service. Ordered a RooR along with an EHLE diffuser and I found out the EHLE diffuser was out of stock in the email I received shortly after. I quickly called them and someone immediately picked up the phone. I explained my situation and I received a RooR diffuser as a replacement at no extra cost (they cost 10 euros more on the site). My water pipe shipped just moments prior to calling, but he still managed to ship the diffuser out separately the same day (once again at no extra cost). The diffuser came after 5 days and the RooR came after 11 days to the US. Both were packaged very well and I'm glad know I have a real .de RooR.

I also noticed after I placed my order that the out of stock EHLE diffuser lengths were quickly removed from being available to order on the site.

Re: EDIT

Posted: Mon 26th Sep 2011 04:50 pm
by plantpot
I just won a packet of Super Chillem incense from them :)

As ive got some Kandy Kush, Tikal, GH Cheeese and G13 Labs Pinapple Express it wont be going in the Roor bong just yet though .
The Pinapple Ex is the strongest and tastiest of the 4 by the way :idea: