KPN charges customers for 'no voicemail' call
08 October 2010
People with a subscription to a KPN mobile phone service face a new trick to get more money out of them, the Telegraaf reports on Friday.
The paper says KPN has started diverting calls made to people without a voice mail service to a pre-recorded statement which tells the caller they cannot leave a message.
And they are charging subscribers for the extra call.
A spokesman for the Opta telecom watchdog said the new practice is ‘not nice’.
KPN and other mobile phone firms are already under fire for charging customers by the minute rather than the second.
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