What's going down at EDIT ?

[Cisco]

Jus went on to buy some sickness and they ain't taking credit/debit cards by phone or online ! Also postage options were UPS rather than normal mail !

I will give them a bell tomorrow

[Cisco]

Nope no one has tried to order from edit lately ?

[Sue Narmy]

Last month they were having problems with their payment process provider. They said payment could only be taken by bank transfer, cheque or postal order.


I don't know if they have sorted that out now

[Puppa Ruff]

they gave me loads of grief! I've a pre-paid Visa... after scanning passport & utility bill to them, tried to charge more than original bill (transaction refused since card had just about the monies fer original trans). I tole them where ta stick their SpaceCaseTitanium & went fer WWuk instead. no fuss at all, my toy arrived today!

[gerishnikov]

Still the same sadly! they have lost my custom until they sort their act out. How can they expect to run a business like this?

[Cisco]

Iv not tried to get anything lately but EDIT have assured everyone it's sorted now !!!

So you tried buying something and couldn't pay with a card ?

I was jus gonna order something maybe not now

[washdc]

Haven't bought from them recently, but I can attest to top-notch service during last year's order. Ordered an out-of-stock diffuser before the inventory was updated on the site along with a Little Sister RooR, got an email a couple of minutes later indicating it as such, and after giving them a call they upgraded me to a RooR diffuser for free and they payed for the separate shipping as my tube had already shipped. Got everything in perfect condition and well packaged - couldn't ask for more.

[gerishnikov]

This is the email I recieved this morning

Hi
your order has been cancelled as requested.
Unfortunately, due to technical issues we are unable to accept any credit/debit card payments. Our IT department are working hard to get this resolved ASAP and should be back up and running shortly. we do not accept PayPal as a payment method.


Customer Support


I cant fault the service they have given me but I am not paying by bank transfer or cheque, so I ordered from skunkworks

[Cisco]

Mmmmm well they seem to be taking visa only and yer being charged in $$

[Cisco]

Wtf got an e-mail to say that my order has went through and has been processed in China in US Dollars !!!??

[ftcarer]

can anyone else say "let's hide from the taxman" , & thats edit , not Cisco
watch they don't fuck your postage up mate , you might get a refund in rupees via mexico

[Cisco]

Fuckin jokers , bought something Saturday (well thought I had) received an e mail jus now saying "sorry blah blah blah" !!!! Would you like to change ? Don't fucking think so you ain't got anything worth swapping for !!!!

[Cisco]

I thought I had learned my lesson !!!! Lol apparently not , they had a slide I was after and seeing it was reduced I thought "fuck it" this was on the 20.01 after not hearing from them and having no delivery and after numerous attempts to contact them , finally got back to me yesterday saying "the item you ordered is broken , we can still send you it(and take £30 off) WTF ????????????? Yeah sure send me broken high end glass jeeeeeeeeez

Although to be fair I have negotiated a pricier slide for the same price , so good outcome but not the item I really wanted !!!! Defo lost a customer this time lol

[elasticband]

i can't for the life of me figure out what this topic is about or what EDIT actually is

[Mike93]

everyonedoesit website/headshop