Firstly, it's just that little bit further away from the majority of the tourist crowds, which is always good news...
Secondly, the staff have ALWAYS been nothing but pleasant and polite, and I've made some good friends here who I see almost every time I come over...
Third, the weed is great. Sativas are nice and spacy and the Indicas can and will knock you into a stupor if you let 'em!
The food is very snacky - just right after a serious session. Milkshakes are to die for and the cakes - mmm, mmmm, mmmmmm!
Yes, it can get quite busy and no matter how good the staff are, they're at some point gonna get a bit stressed, so you have to take this as it is - sometimes (very rarely) you may feel as if they're not treating you with the respect you think you deserve, but snapping your fingers at them (I've seen this on more than one occasion) does you no good whatsoever. Just chill out and remember that they don't have to serve you if they don't want to, especially if you're behaving like a spoilt child. I work in retail myself, and have to put on a "happy face" for the customers, so I know all too well what it can be like when you're confronted all day with bolshy and very stoned tourists (customers) who think they should be treated like royalty and behave quite badly because of it.
Be cool with the people there and they will be cool with you. Don't click your fingers at them when you want service, unless you really want to piss them off! I've known Sissi have some bad days, and I've seen her at her finest as well.
This place really is a treasure, and despite it becoming more and more popular, thanks in part to the great reviews it gets, it never gets to be a chore visiting there - whether it be for a quick weed pickup or for a lengthy smoking session...
The seats are fantastic, and the toilet is kept clean (that's why they check it after people go in) - I've paid to use the toilets at the Grasshopper when I was caught short and found the mess in there disgusting... Besides, you don't want to find someone unconscious in there - or do you?!?
Overall I find the place to have a great balance of atmosphere and ambiance with good weed and hash, great food & drinks (and not over-priced either) and a nice location. Part of me would like to keep this little oasis hidden to prevent it from becoming spoiled and commercialised, but at the same time I can't help shouting about this place from the rooftops.
If you're a regular, you'll know what I mean. If not, then you should become part of the scene there... It'll grow on you, believe me.