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Amsterdam to give courses in hospitality

"We can no longer accept rudeness. We must fight for our position." De Telegraaf reports Amsterdam city councillor Lodewijk Asscher as saying.

Speaking about his own experiences at an awards ceremony whose purpose is to improve hospitality in Amsterdam, Asscher said: "It's happened that I've entered a shop in Amsterdam and the personnel demonstrated a clear lack of interest while talking on the phone and chewing gum."

Asscher announced that the city of Amsterdam plans to give all of its employees courses in hospitality.

De Telegraaf reports that applause for an award given to Amsterdam’s municipal transport system, GVB, was rather meagre. It says surveys show that Amsterdam’s public transport is one of the worst in the Netherlands.

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Puffin13 wrote:Amsterdam to give courses in hospitality

I wonder how this will affect the city. Ive always felt a very laid back mood there and though no one ever likes to be treated rudely sometimes its nice to be in a place where someone just doesnt give a shit. When you push people to start 'caring' their stress level seems to rise. I hope its for the best and cant wait to get back to see how its changed.