I've just bought an "older-style" Apple iMac computer off eBay. It's a G3 500mHz "Power PC" with 128MB RAM, 20GB Hard Drive, 2 USB ports, operating system MAC OS 10.2.1 etc etc, & looks like this:
Now, my problem. I ordered "unlimited" 1 Meg Broadband from Tiscali, & the modem, installation software & what-not arrived a few days ago. I plugged the two free microfilters in, one in my bedroom where the iMac is, & one downstairs where I have another telephone. All the relevant cables have gone in their correct ports, & the software seemed to install OK without any hassle. But the modem itself is still flashing a green light on the left (the ADSL light), which means I obviously can't connect to the internet because it can't sustain a connection.
I telephoned Tiscali, & the first thing the guy said was that their modem software is really only for Windows & isn't really supported by Apple or the Mac OS system. However, he managed to find some instructions for installing & connecting to Tiscali Broadband internet & he guided me through a few things to try (changing network settings, re-installing software etc) but none made a difference. He ended the call by saying that Tiscali will get BT to check my phone line, but as he & his colleagues are unfamiliar with Apple & Mac OS, he couldn't definitely say whether it was a fault with my line, a fault with my computer or a fault with the modem installation.
Now here's where I'm keeping my fingers crossed someone here might be able to help. Personally, I don't think there's a fault with the line, as Tiscali only send out the modem etc when they've confirmed that you're Broadband Ready. I think it might either be some incorrect settings on my iMac, or not enough microfilters set up in my home.
This being my first Apple computer, I am totally unfamiliar with the MAC OS & wouldn't have the first clue how to get the exact right settings so that Broadband will start working. If anyone here could give me a list of things & settings to check on my computer, or point me in the right direction of somewhere that can provide such info (I've tried Apples website but no joy), I would be EXTREMELY grateful.
Now, if my settings are, or turn out to be, totally correct, I have a feeling that my lack of connection may be due to me only using 2 microfilters. I have four BT telephone socketsin my home altogether , one in my bedroom, one at the front of my living room (where a phone & a Sky Digital modem lead are plugged into a microfilter), but also one also in my living room & one in the kitchen. Now, the last two don't have telephones plugged into them, but rather ringtone amplifiers (as a deaf old lady lived here before me & my family did). I figured that as they are classed as actual sockets, they need to have filters in `em even though they have amplifiers plugged in & not any telephone/PC/modem leads.
So I've purchased two additional microfilters & should receive them this week, but if I plug them in & still no joy with the Broadband connection, I am wondering what I should try next. I have a feeling that, if after all this I get no joy, I might have to downgrade to Dial-Up, which I am fine with, but my Broadband package includes free evening & weekend phone calls & I'm worried that by downgrading it makes my phone calls deal null & void & Tiscali, as my new phone call provider aswell as internet supplier, will try & charge me for stuff that, if Broadband was working, I wouldn't normally be paying for.
Sorry that this post has droned on & on somewhat, but I figured I ought to go into as much detail as possible so that there's a better chance of one of you good people being able to advise me on what might possibly be wrong. Thanks in advance, guys, peace.
